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Accident Management

Interactive Fleet Management’s accident management service takes control of the entire process – from the time the incident is reported to the moment the keys are placed safely back into the hands of the driver.

Our experts manage the insurance claim process by co-ordinating all communication between the driver, client, insurance company/broker and recovery agent, with the ultimate aim of limiting ‘vehicle off road’ time, lessening administration and reducing repair costs.

Our Accident Management Benefits:

  • Minimise employee down time
  • Arrange for vehicle recovery or repairs to be carried out
  • Manage the claim form process with driver and Insurer
  • Obtain repair estimates
  • Authorise repairs
  • Arrange temporary vehicle cover and eventual return of repaired vehicle
  • Liaise with insurance company
  • Instruct 3rd party recovery
  • Provide incident reports
  • Provide suite of management reports to assist with managing down your incident rates and costs

GET IN TOUCH
Call us today on 01536 536 590

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“At Grosvenor, we firmly believe that service excellence is nurtured by offering customers consistency and continuity of service, and that this is achieved through very strong staff retention and account managers that remain with customers for the long-term.

“It is very rare that we will change an account manager, as its vital they build up long enduring relationships with customers and this was why, when I became customer services director, there was never any question that I wouldn’t personally continue to be Whistl’s primary point of contact.”

Mary Dopson-Taylor, Customer Services Director, Grosvenor Leasing

GET IN TOUCH
Call us today on 01536 536 590

Services

Total Outsourcing

Fleet Management

Multi Bid Contract Hire

Pay as You Go Maintenance Management

Accident Management

Fuel Cards

Risk Management

Public Sector

Daily Rental

Short Term Rental

Light Commercial Vehicle Fleet Management

Fleet Consultancy

Total Outsourcing

Fleet Management

Multi Bid Contract Hire

Pay as You Go Maintenance Management

Accident Management

Fuel Cards

Risk Management

Public Sector

Daily Rental

Short Term Rental

Light Commercial Vehicle Fleet Management

Fleet Consultancy

News & Media

Maintenance Information

At Grosvenor Leasing, we have been asked by many customers and drivers what they should, or should not, be doing with their vehicles during this period of lockdown. To assist, we have...

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Grosvenor Group directors show support to furloughed staff

The directors of the Grosvenor Group, which encompasses Grosvenor Leasing, Interactive Fleet Management and retail operations,...

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With Grosvenor Leasing’s personal contract hire solution, why not start dreaming about your next car. Thanks to our unique partnership with Select Car Leasing, we’re able to offer the best personal contract hire for major makes and models of car and van. https://t.co/kxc4k2kEGC https://t.co/qH9kPZQV4F