Back

Accident Management

Interactive Fleet Management’s accident management service takes control of the entire process – from the time the incident is reported to the moment the keys are placed safely back into the hands of the driver.

Our experts manage the insurance claim process by co-ordinating all communication between the driver, client, insurance company/broker and recovery agent, with the ultimate aim of limiting ‘vehicle off road’ time, lessening administration and reducing repair costs.

Our Accident Management Benefits:

  • Minimise employee down time
  • Arrange for vehicle recovery or repairs to be carried out
  • Manage the claim form process with driver and Insurer
  • Obtain repair estimates
  • Authorise repairs
  • Arrange temporary vehicle cover and eventual return of repaired vehicle
  • Liaise with insurance company
  • Instruct 3rd party recovery
  • Provide incident reports
  • Provide suite of management reports to assist with managing down your incident rates and costs

GET IN TOUCH
Call us today on 01536 536 590

“At Grosvenor, we firmly believe that service excellence is nurtured by offering customers consistency and continuity of service, and that this is achieved through very strong staff retention and account managers that remain with customers for the long-term.

“It is very rare that we will change an account manager, as its vital they build up long enduring relationships with customers and this was why, when I became customer services director, there was never any question that I wouldn’t personally continue to be Whistl’s primary point of contact.”

Mary Dopson-Taylor, Customer Services Director, Grosvenor Leasing

GET IN TOUCH
Call us today on 01536 536 590

News & Media

Do not focus on the purchase/P11D price when choosing electric vehicles, advises expert

Businesses deciding whether plug in hybrid and battery electric company cars offer good value for money should not be deterred by their higher purchase price or P11D value. That’s the advice...

More

Agrii’s electric fleet continues to grow

Agrii, which delivers unrivalled expertise and support for sustainable and profitable farming systems in the UK, continues to...

More

Salary Sacrifice schemes for electric cars are soaring in popularity. If you are an employee looking for an electric car, you can save a lot of money if your company has a salary sacrifice scheme in place https://t.co/t5t2A1HZDE #salarysacrifice #ElectricCar #ElectricVehicles https://t.co/Rexk8ukm38