Back to Take the Tour

Customer Services

Service excellence is a combination of people, processes and systems.

At Grosvenor Leasing we invest significantly in all three. Consequently, the efficiencies across every facet of our business enable our experienced, friendly customer service teams to work closely with clients, talk on first name terms and work extremely hard for them.

But don’t take our word for it. Why not talk to some of our customers? Or speak with Nicky Johnson, customer services director, who has been driving up standards in the contract hire and fleet management sector for more than two decades.

In our latest annual customer survey, 94% of customers rated us as excellent or good as their fleet funding and management provider.

When asked to describe our service, the words used most were professional, helpful, efficient, friendly and reliable.

Customers expect first class service. At Grosvenor Leasing this comes as standard.

Call us today on 01536 536 536

The team at Grosvenor Leasing has always taken time to fully understand our business and objectives, and we have always appreciated their expertise in managing our core vehicles. However, they really proved how flexible they were when we agreed for our agricultural equipment to be added in as well. It transformed it into an all-embracing solution that saves us even more time and money.


Call us today on 01536 536 536

News & Media

Grosvenor Group appoints new leadership team

The Grosvenor Group has made three key appointments, with Nick Hughes being named the new Group CEO, Lee Brown becoming managing director of Grosvenor Leasing, and Giles Bolton sales director of...


Businesses should accelerate their electric vehicle uptake

Despite pledges made at COP26, there could be global warming of 4C by the end of this century. The University of Exeter and...


Interesting article about why Personal Contract Hire is growing in the corporate sector. When drivers choose cash instead of a company car, employers hand over money every month with no control on how it is spent. #pch #personalcontracthire #hrdirectors