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Accident Management

Effectively designed to minimise driver and vehicle downtime, Grosvenor Leasing’s accident management service takes control of the entire process – from the time the incident is reported to the moment the keys are placed safely back into the hands of the driver.

Our experts manage the insurance claim process by coordinating all communication between the driver, client, insurance company/broker and recovery agent, with the ultimate aim of limiting ‘vehicle off road’ time, lessening administration and reducing repair costs.

Our Accident Management Benefits:

  • Minimise employee down time
  • Arrange for vehicle recovery or repairs to be carried out
  • Manage the claim form process with driver and Insurer
  • Obtain repair estimates
  • Authorise repairs
  • Arrange temporary vehicle cover and eventual return of repaired vehicle
  • Liaise with insurance company
  • Instruct 3rd party recovery
  • Provide incident reports
  • Provide suite of management reports to assist with managing down your incident rates and costs.
     

GET IN TOUCH
Call us today on
01536 536 536

“At Grosvenor, we firmly believe that service excellence is nurtured by offering customers consistency and continuity of service, and that this is achieved through very strong staff retention and account managers that remain with customers for the long-term.

“It is very rare that we will change an account manager, as its vital they build up long enduring relationships with customers and this was why, when I became customer services director, there was never any question that I wouldn’t personally continue to be Whistl’s primary point of contact.”

Mary Dopson-Taylor, Customer Services Director, Grosvenor Leasing

GET IN TOUCH
Call us today on 01536 536 536

News & Media

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To the amazing women out there, The Grosvenor Group pays tribute to you all on International Women's Day, and what better day to show this fabulous photo taken a few years ago of some of the senior leadership team at Grosvenor. #internationalwomensday https://t.co/47MYU5MIjm